Terms and Conditions

CONFIRMATIONS AND DEPOSITS

Attempt to confirm any reservation will be made only upon receipt of a deposit of $500.00 per person. Additional deposits may be requested for specific packages and services such as flights, cruises, Carnival packages and other specialty programs. Deposits are applied towards final payments. Airfare prices are only guaranteed once full payment has been received and tickets have been issued.

 

FINAL PAYMENT

Final payment is due 60 days prior to date of departure unless otherwise stated at the time of the reservation. Bookings made within 59 days of departure require immediate payment.

 

CANCELLATIONS AND CHANGES

Cancellation policy

If cancellation is received in writing by BEYOND Travel and Incentives at least 60 days prior to departure, a full refund will be made, minus $100 per person plus any non-refundable cancellation fees already advanced to airlines, cruises or hotels. Cancellations received 59 to 31 days prior to departure a 50% per person cancellation penalty will be imposed plus applicable hotel, cruise and/or air ticket penalties. No refunds will be made for cancellations received within 30 days of departure.  Some packages are non-refundable.  Different cancellation penalties may apply during holiday periods.  Air tickets have a different cancellation policy based on air carrier, fare basis, and time of traveling.  Please be advised that most airfares are NON-REFUNDABLE and/or non-changeable.  Airline tickets are non- endorsable and non-transferable.  We highly recommend that you purchase trip cancellation/interruption insurance to cover such cancellation fees.

Changes

Any change after a confirmed booking may be subject to a fee of $25.00 per person. If the change results in a cancellation of previously confirmed services, then regular cancellation penalties may apply for those services. Spelling corrections to clients’ names after air tickets have been issued will be subject to airline revision fees, if accepted by the airline.

 

REFUNDS

Any claims for refunds must be made IN WRITING to us within 30 days of scheduled return. All negotiable vouchers and/or air tickets receipts must accompany the claim. No refunds will be made for features included in our itineraries that travelers choose not to take part in. No refunds will be made for missing services due to changes or delays in airline schedules. BEYOND Travel and Incentives will not refund any money for changes in travel arrangements made by the traveler after the departure date. Any service issue affecting the quality of the guest’s hotel stay must be addressed directly with the hotel’s management at the time the issue arises since refunds cannot be given for such inconveniences.

 

TRAVEL DOCUMENTATION AND VISAS

All travel documentation and visas are the responsibility of the passenger.  A valid passport is required for each traveler, and must be valid for at least six months from date of return. Non-U.S. citizens must consult with appropriate consulates to determine entry and/or visas needed.  BEYOND Travel and Incentives is not responsible for any trip delays or cancellation arising from lack of proper documentation and/or visa, and any fees associated from such delays or cancellations shall be borne by the passenger(s).

 

HEALTH REQUIREMENTS

All travelers should check with the consulates and/or their local health authority for the latest health requirements. Some vaccinations may be required when traveling to jungle areas. Please consult with your primary physician before traveling.  Check with the CDC (Center for Disease Control & Prevention for latest recommendations or requirements.

 

NOT INCLUDED:

  • Passports, visas, and/or vaccination fees.
  • Additional expenses such as laundry, alcoholic and non-alcoholic beverages, excess baggage charges, baggage insurance, meals (except as indicated in itineraries) or items of a personal nature.
  • Tips and gratuities of any kind.
  • Specific local taxes (they will be indicated in your itinerary).

 

PARTICIPANT RESPONSIBILITY

Trip participants assume the responsibility and are solely responsible for selecting/designing a trip suitable to and appropriate for their health, physical abilities and interests. Participants are responsible for being in sufficiently good health to undertake their trip and may be required to obtain a physician’s release to participate in the trip. Participants are also responsible for studying all pre- departure information, bringing all detailed equipment and clothing, conforming to standards of personal hygiene to minimize the risk of traveler’s disease, and acting in a manner considerate of fellow group members and the countries visited. Smoking is not permitted in buses, cars, below decks on boats, tented camps, and other designated non-smoking areas.

 

RESPONSIBILITY

BEYOND Travel and Incentives, 1450 Brickell Avenue, Suite 1560 Miami, FL, 33131, acts only as agent for the passenger in regards to travel, whether by air, rail, automobile, bus, van, plane, boat, or any other conveyance, and assumes no liability for injury, damage, loss, accident, delay or irregularity, which may be caused due to defect in any vehicle, acts of God, war, riots, or for any company or person involved in conveying the passenger or in carrying out arrangements of the tour. They cannot accept any responsibility for losses or additional expenses due to delay or changes in schedules or other causes such as strikes. All such losses will be the responsibility of the passenger. The right is reserved to make minor adjustments in the itinerary. The right is reserved to cancel any tour prior to departure, in which case a full refund will constitute a full settlement of all liability. BEYOND Travel and Incentives is not responsible for any lost or damaged luggage before, during or after the tour program. The right is reserved to decline, accept, or retain any passenger as a member of the tour program. The issuance of vouchers or tickets shall be deemed to be consent to the above conditions. The airline concerned is not to be held liable for any act, omission, or event during the time passenger are not on board their craft. The services of any IATA or ARC carrier may be used in conjunction with these tours. The passenger’s tickets when issued shall constitute the sole contract between the airlines and the purchaser and/or passenger. All rates are based on exchange rates and tariffs and are subject to change. All hotel descriptions reflect the most updated information provided by the property. BEYOND Travel and Incentives cannot be held responsible for the condition of accommodations. Additional charges may apply to some of the amenities listed, and availability may vary by season. In these instances, BEYOND Travel and Incentives is not responsible for any charges incurred by the traveler in utilizing such amenities and cannot be responsible for the availability and/or accessibility of any and all facilities and services at time of stay. All taxes, gratuities and porterage charges are subject to deletions, additions or changes without notice. These items are not covered under the control of BEYOND Travel and Incentives, since changes in Government regulations and labor agreements cannot always be anticipated in advance. BEYOND Travel and Incentives is not responsible for any changes initiated by the passenger after departure. Maps are designed to show the approximate location of airports and destinations. Maps are not drawn to scale.